escape:living prints are professionally printed on fine art stock using high-end RGB printers designed for photographic reproduction. They contain nine ink cartridges which allow us to generate much brighter, more vivid photo/poster papers.
Our art prints are non-reflective, commonly called a poster or print. They are not made of canvas.
Our art prints have been professionally and artistically designed, we utilise the same image in our advertising and marketing as we do for printing to ensure a 100% accurate visual of what you are purchasing. With this in mind, whilst we can completely control the colour and design of our artworks - it may appear differently on your phone or computer screen due to your local device settings. We recommend turning up your brightness and turning off any colour-altering settings to give a more accurate representation of our artworks.
Selecting 'Unframed art print' means you will receive a poster with photographic quality printing on a 240gsm weight paper which is three times the thickness of standard photocopy paper.
If you would like to receive your artwork framed, please ensure you select your framing requirements.
escape:living offers a white border option on most artworks, this border will surround the outside of your chosen design whilst maintaining your selected poster size. We feel it can give artworks a more sophisticated look, however this is absolutely up to your personal preference and style.
Will choosing a white border make the design/photo smaller?
Yes, it will make your chosen artwork smaller (as shown in the below example). We don't change the size of the poster you order.
Is the white border made of cardboard?
No, it is an unprinted area surrounding your chosen design. It is part of the poster.
What if I want all my artworks to have the same size white border?
Simply make a note at checkout and we can accommodate this for you.
Our prints are available in the following sizes: 29.7 x 42cm, 50 x 70cm, 60 x 90cm and 70 x 100cm. If you need a different size, please send us an email at email@example.com.
To know more about choosing the right size print, read our guide.
Please choose carefully, we don't offer refunds for change of mind or wrong decisions.
We will authorise a refund or online store credit if we are unable to replace faulty products.
escape:living takes special care in packaging all artworks in order to ensure a safe transit from us to you, however in the unfortunate circumstance where an item arrives faulty or broken please notify us immediately and once reviewed (we will require photos of packaging and product) we will help in arranging a replacement for you.
Please email relevant photo(s) through to firstname.lastname@example.org immediately after receiving any damaged or incorrect artworks so we can resolve the issue for you.
Singapore: Standard (untracked) shipping takes on average 7 business days. Please contact us at email@example.com if you have any enquiries.
If damages have been incurred during shipping - escape:living will replace the artwork at no cost to you. Please contact us within 48hrs if this occurs.
escape:living offers free standard untracked shipping on unframed art prints, however this is only for the initial order. If an order is returned to escape:living due to an error in the customer entering incorrect mailing/address details, re-delivery fees are passed onto you, our customer for the reshipment to occur.
Orders cannot be cancelled at this point in time. Please double check you have entered the correct details before placing your order.
We also offer worldwide shipping.
escape:living is not responsible for shipping delays incurred by third party shipping and courier companies or customs, we wish we could be however sadly these things are completely out of our control.
We support local framers by recommending them without a commission. Head on over to our Framers page and we are happy to have the print shipped directly to the framer for a speedy turnaround.
Please contact us and we'll get back to you ASAP.
If this is about your order, please mention the order number in your message.